Privacy & Data Protection

j7c77's Privacy Policy

Your personal information matters most to us. This policy explains how j7c77 collects, uses, and protects your data.

1. Introduction

j7c77 ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use the j7c77 website and services, how we use that information, and how we keep it secure.

This Policy applies to our website and all related services. By using our services, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

j7c77 believes your privacy is a fundamental right. We are committed to ensuring full transparency in how we collect, store, and process your personal information. We keep your data secure through SSL encryption and modern security technology.

2. Information We Collect

2.1 Information You Provide Directly

When registering an account or using our services, we may collect the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport number (for identity verification)
  • Financial transaction details (bKash, Nagad, Rocket account numbers or partial bank account information)
  • Information provided when contacting our support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

  • IP address and device identifier
  • Browser type and version
  • Operating system information
  • Date and time of website access
  • Pages visited and time spent on them
  • Referral URL (the page you came from)
  • Information obtained through cookies and similar tracking technologies

2.3 Transaction-Related Information

Records of your financial activity on the platform are maintained, including:

  • Deposit and withdrawal history
  • Betting and gaming activity records
  • Bonus receipt and usage details
  • Transaction amounts and methods

3. Use of Information

j7c77 uses the collected information for the following purposes:

  • Account Management: To create, verify, and maintain your account.
  • Service Delivery: To process gaming, betting, and financial transactions.
  • Identity Verification: To conduct Know Your Customer (KYC) processes to prevent fraud and irregularities.
  • Customer Support: To resolve your questions and complaints.
  • Security: To prevent cyberattacks, fraud, and unauthorized access.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service Improvement: To analyze user experience in order to improve our platform and services.
  • Communications: To send important notices, policy updates, or transaction-related information.

We do not use your information for marketing communications without your consent. You may contact us at any time to request that marketing communications be stopped.

4. Sharing Information with Third Parties

4.1 When We Share Information

j7c77 does not sell or rent your personal information. However, limited information may be shared in the following cases:

  • Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
  • Technology Partners: Service providers essential to operating the platform, who work under strict confidentiality agreements.
  • Legal Requirements: In response to a court order or a lawful request from a government authority.
  • Fraud Prevention: With relevant agencies investigating criminal activity.

4.2 What We Do Not Do

j7c77 commits that:

  • We do not sell your personal information to advertisers or marketers.
  • We do not share your information with any third party without your consent, unless legally required to do so.
  • We follow the highest security standards when storing your financial information.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. j7c77 uses cookies to improve your browsing experience and ensure the security of the platform.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
  • Functionality Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand website usage and improve our services.
  • Security Cookies: To detect and prevent fraud and cyberattacks.

5.3 Cookie Controls

You can control or disable cookies through your browser settings. Keep in mind that disabling some cookies may limit the functionality of our platform and affect your user experience. Essential security cookies cannot be disabled.

6. Data Security Measures

6.1 Technical Security

j7c77 uses industry-standard technology to protect your information:

  • SSL (Secure Sockets Layer) encryption — secures all data transmission.
  • AES-256 encryption — protects stored sensitive information.
  • Firewalls and intrusion detection systems.
  • Secure data centers and regular security audits.
  • Two-Factor Authentication (2FA) support.

6.2 Administrative Security

Only authorized personnel can access your personal information, and they work under strict confidentiality agreements. Our staff regularly participate in data protection training. In the event of any data breach, we follow procedures to promptly notify affected users.

7. Your Privacy Rights

As a j7c77 user, you have the following rights:

  • Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of any inaccurate information.
  • Right to Erasure: The right to request deletion of your information in certain circumstances (though we may be required to retain some data due to legal obligations).
  • Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
  • Portability: The right to receive your information in a structured, machine-readable format.
  • Right to Object: The right to object to the use of your information for specific purposes.
  • Withdrawal of Consent: The right to withdraw consent at any time for information processed on the basis of your consent.

To exercise these rights, please contact our support team. We will process your request within 30 days.

8. Protection of Minors

j7c77 provides services only to those aged 21 and above. We do not knowingly collect information from minors. An age verification process is followed at the time of account registration.

If we are informed that a minor has created an account, we will immediately close that account and delete the associated information. Parents or legal guardians who believe their child has used our platform are encouraged to contact us.

9. Data Retention Period

j7c77 retains your personal information for as long as it is needed to provide services, or for as long as legal obligations require. Specifically:

  • Account Information: For the duration the account is active and for a legally required period after it is closed.
  • Transaction Records: For the applicable period in accordance with financial regulations.
  • Communication Records: Customer support history for a limited period to improve service quality.
  • Log Files: For a limited period for security and troubleshooting purposes.

After the specified period, we securely delete your information or anonymize it so that you can no longer be identified.

10. Changes to This Policy

j7c77 may update this Privacy Policy from time to time. Changes may be made due to service updates, changes in applicable law, or improvements to our processes. For any significant changes, we will:

  • Send a notice to your registered email.
  • Display a clear notification on the website.
  • Update the "Last Updated" date at the top of the Policy.

If you continue to use our services after changes take effect, it will be understood that you have accepted the updated policy. We recommend that you review this policy periodically.

11. Contact Us

For any questions or complaints about this Privacy Policy, or to exercise your data rights, please contact us:

Live Chat — Available 24/7 in Bengali and English

Our support team will carefully review any privacy-related request you have and respond as quickly as possible.